Privacy Policy

I. General

  • TAUZIA Hotel Management (“TAUZIA”) wants visitors to any of the websites owned and managed by TAUZIA, collectively referred to as “TAUZIA Website”, to know that your privacy matters to us as much as you are concerned about the privacy of any information that you may provide to us through the TAUZIA Website. TAUZIA is making every attempt to ensure that all our business practices that involve the use of your information are compliant with privacy regulations in the countries where we operate.
  • When you use certain online services of the TAUZIA Website, including but not limited to the Online Reservation, Online Registration, Guest Book and TAUZIA Capital, TAUZIA may ask you to provide certain information which relates to you by filling out and submitting the online forms.
  • Personal information may include your first and last name, title, mailing address, e-mail address, telephone and fax number, language, employer, business title, diverse preferences regarding accommodation and travel habits and other personal identifying information. When using the Online Reservation and Online Registration you may be asked to provide a credit card number and its expiration date ('Personal Information').
  • Accordingly TAUZIA Hotel Management wants to not only advise you of your privacy rights in relation to your use of our website but also explain how we intend to respect them. By accessing or using the TAUZIA Website and any pages thereof, you agree to the following terms of the TAUZIA Website Privacy Policy, acceptance of which is a condition of the Legal Terms and Conditions.

II. Cookies

  • You should be aware that information and data is automatically collected through the use of 'cookies'. Cookies, which are small text files a website can use to recognize repeat users, facilitate the user's continuing access to and use of the TAUZIA Website. They allow a site to track usage behavior and compile data which will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files.
  • Cookies generally work by assigning a unique number that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note, however, that cookies may be necessary to provide you with certain features, for example customized delivery of information available on the TAUZIA Website.

III. Providing Personal Information on TAUZIA Website

  • Depending upon the service you wish to use, some of the information we ask you to provide is identified as mandatory ('Mandatory Information') and some is optional ('Optional Information'). If you do not provide the Mandatory Information with respect to a particular service, we will not be able to process any request you may make.
  • Our web server will recognize your domain name, but not your e-mail address. We use 'cookie' technology on the public area of the TAUZIA Website to increase your user experience on the the TAUZIA Website.

IV. How May Your Personal Information Be Used?

  • We propose to use, store or process (the “Processing”) the Personal Information provided by you to the TAUZIA Website for the purpose of increasing the convenience for your present and future stays as well as to use the Personal Information to keep you informed about new products and services or offers which we believe may be of interest to you (the “Purposes”).
  • If you do not wish to have your Personal Information processed for any of these Purposes then you will have the opportunity to indicate this below when you indicate your consent and submit any request to the TAUZIA Website.
  • If you do not wish to have your Personal Information processes for any of these Purpose then you will have the opportunity to indicate this below when you indicate your consent and submit any request to the TAUZIA Website.

V. To Whom and Where May Personal Information Be Disclosed?

  • Your Personal Information may, for the Purposes described above, be transferred or disclosed (the “Disclose”) to any company within TAUZIA hotels and affiliated / associated companies (the “TAUZIA Group”) wherever located in the world in whichever different jurisdiction they may operate, depending on which company within the TAUZIA Group can best provide the information requested or products and services sought.
  • TAUZIA will not disclose your Personal Information to outside third parties which are not part of the TAUZIA Group. Where a third party processes your Personal Information on behalf of the TAUZIA Group then such processing will be governed by a contract in the form required by law.

VI. Protection of Your Personal Information
The Personal Information that you provide in connection with any Online Registration on TAUZIA Website is protected in several ways.

  • Your information is encrypted when traveling over the Internet.
  • Access by you to this data is available through your User ID and a Password. We strongly recommend that you do not divulge your Password to anyone.
  • Your information is stored on a secure server that resides behind a firewall after your information reaches TAUZIA.
  • The firewall is designed to block access to this data from outside the TAUZIA Group.
  • Inside TAUZIA only selected TAUZIA staff and contractors have access to the server via their Password.

VII. Retention of Your Personal Information

  • Your Personal Information will only be kept for such periods as is permissible by law.
  • Where TAUZIA no longer requires your Personal Information for the Purposes it may permanently erase your Personal Information without prior notification.

VIII. Retention of Your Personal Information

  • You may at any time request the TAUZIA Group to make available a copy of your Personal Information. You have the right to access, update, change, correct or delete your Personal Information and preferences at any time.
  • You are able to amend certain data yourself. This can be accomplished by logging into your profile with your User ID and your Password, changing the appropriate information and submitting the modified form (please follow the instructions on the sites in question). Your access to this data should be provided at any time, except in case of disruption of our servers.

IX. Consent and Opt-Out

  • By providing your Personal Information and then pressing the [Submit Request] button you freely consent, subject to a notification to the contrary provided below, to the TAUZIA Group using and processing your Personal Information for the Purposes set out on this page and, where necessary, the transfer of your Personal Information for these Purposes to companies within the TAUZIA Group wherever they may, from time to time, be located.
  • Where you do not wish to have Personal Information Processed for any or all of the Purposes indicated above you should so indicate your preference in the text of the e-mail. If you wish to remove your Personal Information from our e-mail and / or direct mailing list providing you with information about new products and services or offers that we believe may be of interest to you, please opt-out by checking the appropriate box when you provide your Personal Information to the TAUZIA Website.

X. General Information
For the purposes of this notice the TAUZIA Group includes all direct and indirect subsidiaries and related companies of TAUZIA from time to time wherever located in the world. Further details as to the TAUZIA may be obtained from:
TAUZIA Hotel Management
Communications Department
K-Link Tower | 25th Floor - Suite B
Jl. Jend Gatot Subroto Kav 59A
Jakarta - 12950 - INDONESIA
Tel. +62 21 5265223| Fax. +62 21 5265213

In your correspondence please indicate the location on the TAUZIA Website where you provided your Personal Information with as much detail as possible. Inaccurate description will cause delay in processing your request.
In the event the Purposes for Processing change, then TAUZIA will notify you as soon as practicable and where required seek your consent. TAUZIA may change the Website Privacy Policy from time to time. Each use of the TAUZIA Website will publish the most current version of the Website Privacy Policy informing you of any changes.

  • There are no consequences where you do not provide Optional Information that is not necessary for the Purposes. There are no consequences for indicating by way of your consent the Purposes for which your Personal Information may be processed.
  • For further information please visit our Terms of Use and Legal Information site.
  • Third-party websites to which the  TAUZIA Website links have separate privacy policies and data collection practices. TAUZIA is neither responsible for the content of such websites nor for such privacy and collection practices.